Welcome to Aurum Consultants!

Aurum’s consultants are among those rare people who can design, develop, and implement solutions to business problems across many disciplines. We draw upon the talents of people who have designed a variety of systems to support all business functions, develop robust data repositories, implemented tools to handle complex queries, and introduced technology which best suits the specific business case.

Our philosophy is built on four profound, yet simple beliefs that drive our consultants to unconceal what is possible for each client.

Philosophy

Our core beliefs are:

  • Each client situation is unique.
  • Performance is an unbounded continuum.
  • Receivables Management is a profit center.
  • Committed leaders uncover the greatest possibilities.

It is from this philosophy that Aurum Consultants assess each phase of the credit life cycle in the context of the six imperatives for world class receivables management, which are strategy, engagement, customer relationship management, analytics, technology and performance management.  With our proprietary  approach, Aurum Consultants can deliver a strategic assessment that will delineate what is possible for each client’s situation.

Business Consulting

As management consultants, we help solve problems and create opportunity. This includes: new and developing business, product/service planning, marketing/account acquisition, customer relationship management, collections, systems information, mergers/acquisitions and organization structure. The best way to begin is having us perform a situation analysis, where we verify the potential benefits and cost of improving the management of risk and reward.

Changes we recommend may include modifying product/service offerings and solicitations, improving and streamlining organization, and/or financial review. Usually improvements are based upon successful implementation of strategy, systems information and management education programs.

We then assist you with implementation of our recommendations to whatever degree is necessary to assure your success. We differ from vendors of products and services in that, as independent problem solvers, we do not limit your options to a particular set of solutions.

Management Information Systems

All too often, our clients’ efforts to understand the dynamics of their portfolios are thwarted by a lack of information. Commonly, we hear clients say simply they cannot get the information they need out of their system, even though it is there waiting to be extracted. That is were we can help.

We begin by helping you define your MIS requirements. We then work with your internal MIS people to determine which of these requirements are best satisfied by them, and which are better satisfied by us. Typically, we are most helpful in situations where the needed MIS is statistical in nature, or where the internal MIS group is too backlogged to provide what is needed in a timely manner. This service has bridged an important gap for many of our clients.

AVAILABLE NOW! Lifting the Rocks, Finding the Gold

The six imperatives that world class credit issuers use to drive continuous, sustainable improvements.